For most samples, the general turn-around time is between 3-5 days from the day the samples arrive at the laboratory.

We will send you your PDF documents containing your sample results via the email address shared with our client care team.

We accept a wide variety of payment methods, from credit cards to debit or even direct bank transfers!

We use a private server network with a qualified security team to ensure that all data stays within our network.

You can always use the “Request Testing” button or alternatively contact your client care representative directly.

Yes, all orders come with an invoice that will outline all the applicable charges.